Delphi Rise is a nonprofit organization that provides vital p y, Delphi Rise serves as a critical lifeline in the community.
The Challenge
Delphi Rise came to us with a website that no longer reflected the depth or importance of their work. Their existing site made it difficult for users to understand the full scope of services offered, and navigation was unintuitive. Each of their many programs — from harm reduction to counseling and housing support — needed clearer visibility and more intentional storytelling to reflect their impact.
In addition, the donation experience was cumbersome, with multiple steps that could easily lead to donor drop-off. The client needed a fresh digital presence that communicated their mission clearly, guided users to the right information, and made it easy to take action.
The Solution
We approached the redesign with two key priorities: user experience and program clarity.
- Program-Centered Design: Each program was given its own dedicated space, thoughtfully structured with storytelling, impact highlights, and clear calls to action. This allowed users to easily learn about the specific services that might be most relevant to them or their loved ones.
- Improved Navigation: A new, intuitive site structure was developed to help users quickly find what they need. Whether someone is seeking help, looking to volunteer, or interested in donating, the site now guides them smoothly to their destination.
The Solution
- Modern Visual Identity: We implemented a clean, dynamic, and modern design system that not only improves first impressions but also enhances readability and engagement across the board.
- Streamlined Donation Process: The donate page was completely restructured with simplicity and speed in mind. Now, supporters can contribute within a few clicks — reducing bounce rates and encouraging follow-through.
- Content Strategy: We helped reformat and reorganize existing content to ensure that the messaging was clear, concise, and aligned with Delphi Rise’s goals and tone of voice.
Results
The redesigned Delphi Rise website now reflects the professionalism and impact of the organization behind it. Key outcomes include:
- Enhanced First Impressions: Visitors immediately get a sense of the organization’s value and credibility.
- Improved User Experience: Visitors now navigate the site more easily, finding relevant programs and information with minimal effort.
The Results
- Increased Engagement: The clearer layout and program storytelling has led to more time spent on key pages.
- Donor-Friendly Flow: The simplified donation process has helped minimize friction and improve the overall donor experience.
- Positive Client Feedback: The Delphi Rise team praised the transformation, noting how the redesign captures the heart of their work and makes it easier for the public to engage with their mission.